Shipping Information

International Orders Welcome!
Email us for a shipping quote

International Orders
Due to increased customs issues the only international shipping currently available is to Canada. Please select from the pulldown shipping menu for UPS rates to your province.

Delivery Time
Most orders will ship out within 1 business day of the order being placed. There are occasional delays that will cause a day or two extra processing. Thaitsuki orders can be much longer if not readily available. Be assured we will do our best to get all orders out as soon as possible!

Please be aware that UPS and Fed Ex deliveries will require a signature upon delivery. If you will not be home, the shipper will leave a call tag on your door for you to sign. They will return the next day to deliver the order and pick up the signature tag. Due to credit card fraud issues, we cannot ship to a different address than the cc billing address used for the order unless both are in the same city and state.

Express Orders
We ship express orders mostly via UPS or Fed Ex (occasionally postal service). All orders are considered to be processed on the SAME business day providing they are placed PRIOR to 2pm EST due to UPS pickup restrictions. We do not ship on Saturdays, only Monday through Friday. Next Day orders placed before 2PM EST on Friday will arrive on the next business day which is Monday.

If you place a 2nd day delivery order Monday through Friday (pre 2pm EST) it will ship out that business day and normally arrive on the 2nd business day thereafter. For example a 2nd day order placed on Monday prior to 2pm EST will ship out that day and arrive on Wednesday to you. The same holds true for all 3rd day orders.

Please Note: We ship UPS, Fed Ex and for smaller items, US Postal. The warehouse will choose the best option when processing the order. If you have a preferred carrier please indicate so in the comments box at checkout. We are not responsible for Fed Ex, UPS or USPS shippping errors after the order leaves our warehouse.